Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Hull | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal information and handling it responsibly. This Privacy Policy explains how Pharmacy Weight Loss Hull collects, uses, and protects your data when you use our online pharmacy weight loss clinic services.

Who We Are

Pharmacy Weight Loss Hull is a GPhC registered online pharmacy clinic (Registration No. 9012511) based in Hull, UK. We provide regulated weight loss treatment services to patients across Hull and surrounding areas. As a data controller, we are responsible for the personal information we hold about you.

Data We Collect

To provide safe and effective pharmacy services, we collect the following types of personal data:

• Personal details: Full name, date of birth, address, email address, and phone number
• Health information: Medical history, current medications, weight, height, BMI, and other clinical details required for safe prescribing
• Payment information: Billing details processed securely through our payment provider
• Delivery information: Shipping address for medication dispatch
• Account and consultation data: Records of online consultations, prescriptions issued, and correspondence
• Technical data: IP address, browser type, and device information collected when you visit our website

How We Use Your Data

We use your personal and health data to:

• Assess your suitability for weight loss treatment safely and responsibly
• Issue prescriptions and dispense medications following pharmacist approval
• Arrange delivery of your medication, typically within 1 working day of pharmacist approval
• Maintain accurate clinical records as required by law and GPhC standards
• Communicate with you regarding your treatment, orders, and appointments
• Comply with our legal and regulatory obligations as a registered pharmacy
• Improve our services and ensure clinical safety

Our lawful bases for processing your data include the performance of a contract, compliance with legal obligations, and the processing of special category health data for the provision of healthcare services.

Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.

We use essential cookies that are necessary for the website to function correctly, as well as analytical cookies that help us monitor site performance and usage patterns. You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Third Party Sharing

We do not sell your personal data to third parties. We may share your information only in the following limited circumstances:

• Healthcare providers: Where clinically necessary, relevant health information may be shared with your GP or other healthcare professionals involved in your care
• Delivery partners: Your name and delivery address will be shared with our courier service to fulfil your medication order
• Payment processors: Payment information is handled securely by our third-party payment provider and is not stored directly by us
• Regulatory bodies: We may be required to share information with the GPhC, NHS, or other regulatory authorities to comply with our legal obligations

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

Data Retention and Security

We retain patient records for a minimum of 8 years as required by NHS and pharmacy regulations. We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website uses secure encryption to protect data transmitted between you and our services.

Your Data Rights

Under UK GDPR, you have the right to access, correct, or request deletion of your personal data, as well as the right to restrict or object to certain types of processing. You may also request a portable copy of your data. To exercise any of these rights, please contact us directly. We will respond to all data-related requests promptly and fairly.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please get in touch with us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Hull
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk